Shipping Policy – Rivayat Studio

At Rivayat Studio, we are committed to delivering your jewelry safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Customized or made-to-order jewelry may require additional processing time.

Estimated delivery times:

Local Shipping (Pakistan): 3–7 business days
International Shipping: 7–21 business days depending on destination and customs processing.

Please note that delivery times are estimates and may vary during peak seasons or due to unforeseen courier delays.

Shipping charges are calculated at checkout based on your location and order size.
We may offer free shipping promotions on selected orders or during special campaigns.

Once your order has been shipped, you will receive a tracking number via email or SMS (if applicable) to monitor your shipment status.

For international orders:

Customers are responsible for any customs duties, taxes, or import charges imposed by their country.
Rivayat Studio is not responsible for delays caused by customs clearance.

Please ensure your shipping address is accurate before placing your order.

We are not responsible for orders delivered to incorrect addresses provided by customers.
If you notice an error, contact us immediately after placing your order.

If your package arrives damaged or is lost during transit:

Contact us within 48 hours of delivery (or expected delivery date).
We will work with the shipping carrier to resolve the issue as quickly as possible.

While we strive to deliver orders on time, delays may occur due to:

We appreciate your patience and understanding.

If you have any questions about shipping or your order, please contact us through your website contact page or customer support email.

Thank you for shopping with Rivayat Studio.